OnTech Computer Solutions, LLC

Download Connected Office™ SOHO Bundle Information Brochure

Connected Office SOHO takes the key desktop management features of Connected Office and packages them to provide the flexibility to fit the specific business requirements and budget of smaller organizations with either no formal network or an atypical one. Perfect for companies with virtual offices or individual contractors, Connected Office SOHO users benefit from instant access to a live IT expert. They rest easy knowing their desktop/laptops are remotely monitored, secured, protected and backed up automatically.

Connected Office SOHO features include:

• Level 1 Desktop Support: 1-866-My-Utility (698-8454) enables cost-effective management of end-user support with our live helpdesk. Whether your employees are centrally-located or remote, 1-866-My-Utility optimizes end-user satisfaction and dramatically increases productivity. With 1-866-My-Utility, you are guaranteed to receive unprecedented levels of service and support with secure remote access, self-help & ticketing and the Utility University - 24x7 online training.
• Asset & Lifecycle Management: Our Asset & Lifecycle Management service is a complete, integrated offering that provides real-time management visibility into hardware and software assets, tracks software license usage, automatically distributes software, and ensures regulatory compliance and ongoing desktop optimization regardless of location.
• Security & Protection: Our Security & Protection service for desktops and laptops focuses on protecting the critical corporate and client data that employees have on their personal computers. Ineffective desktop security and protection results in employee frustration, downtime and lower productivity. Our Security & Protection service for desktops and laptops includes:
  • Virus Protection and Remediation;
  • Patch Management;
  • Patch Distribution.
• Online Backup & Storage: Online Backup of employee desktops and laptops has become a “need to have”. With the proliferation of the internet and access to data comes the need to ensure critical data is safeguarded. Our Online Backup service ensures that all desktop and laptop data is backed up and completely protected regularly in accordance with your corporate policy – daily or weekly.

Move from reactive, break/fix service for your desktop to the proactive, insurance-like approach of Connected Office SOHO!