OnTech Computer Solutions, LLC

Over the years, the increasing use of the internet has provided businesses a seemingly limitless means to access, communicate and collaborate corporate and client data. This has now resulted in most organizations today being increasingly more reliant on technology to communicate both internally and externally. Small and medium-sized businesses are increasingly demanding unified communications - connecting email, the Web and voice communications.

Email & Collaboration - Hosted Microsoft Exchange
The world’s most popular business messaging platform with 60% of the market, boosts company productivity through advanced communications features like always-synced email, advanced anti-spam, global address list, shared calendars, web mail, mobile access and shared public folders. Unfortunately, over 80% of today’s email is spam! We deliver the power of Exchange - providing the latest version as a hosted service, available 99.9% and 24x7.

Hosted Exchange Features & Benefits:

• Advanced anti-virus and anti-spam
• Mailbox sizes in 500GB, 1000GB, and 2000GB available
• Securely access email remotely - via the web or a mobile device like a BlackBerry or Treo
• View colleagues' up-to-date calendars and schedule meetings
• Assign and manage company tasks on central 'to do' lists
• Manage contact information of employees and customers and access it anywhere
• Share documents across the team so everyone's working from the most current version

Hosted Exchange means that we provide all hardware and software, then operate and maintain it for you in a Class “A” datacenter. You pay a low monthly fee, and can access your email using Outlook® or Entourage® on your desktop, Outlook Web Access in any web browser, or wirelessly from your mobile device like the BlackBerry® or Treo™.

Hosted Exchange ROI

• Vastly superior uptime
• Quick implementation and easy maintenance
• Offers smaller companies a much lower total cost of ownership.

Corporate Intranet - Hosted Microsoft SharePoint
Our Hosted Sharepoint service provides an integrated portfolio of collaboration and communications tools to create an internal corporate intranet or portal that connects employees to documentation and processes that are typically dispersed throughout an organization in word processing documents, spreadsheets and presentations.

Web Content Management
Our Web Content Management service was specifically created to meet the needs of small and medium-sized businesses who can’t afford a full or even part-time webmaster and realize they need to have a presence online. Whether your business is looking for “an electronic brochure”, a map to your door or a complete e-commerce-ready website, Connected Office WEB services offer an array of self-serve or fully managed solutions to have your company viewed professionally on today’s most visible sales venue. Top features include:

• Web Development - includes an initial business requirements gathering and a design/content review, followed by an initial website design by our team of experts. Post design, the Content Management System (CMS) allows you, the end-user, to easily maintain and update your own webpages in an easy-to-use interface. CMS training and up to ten original content pages are all included.
• Web Maintenance - for those who aren’t comfortable making website changes on their own, a monthly web maintenance package expands your ability to keep content on your site fresh and relevant to both your customers and to search engines (such as Google, MSN, and Yahoo) trying to rank your site. This offering allows your business to make minor changes or account additions as well as a speciied number of content changes each month.
• Web Hosting - Virtual web hosting capabilities for your corporate website. With 400MB of hosted disk space, 40 FTP accounts and 1GB of monthly bandwidth, Connected Office Web Hosting is an easily affordable way to maintain your web presence.
• Web Modules - When more than a basic website is needed, adding functionality like turnkey blogging, survey capabilities, easily updated events pages, dynamic news feeds and even an electronic store (e-commerce) are as easy as adding a web module. Available as needed or as you grow, web modules expand your site’s appeal and can help add to your bottom line when you are ready to utilize your site to it’s full capacity.

Unified Communications - Hosted Voice-over-IP (VoIP)
Voice communications, for the majority of businesses, represents the most critical function to operate. For businesses with advanced needs such as multiple offices, remote users, high-levels of long distance and integration requirements with sales tools, mobile devices or e-mail, traditional telephone systems have become redundant and obsolete. Voice-over-IP (VoIP) provides business with the ability to receive all these advanced features at a fraction of the cost of a traditional system.

Whether you have one employee or a hundred, our VoIP service delivers a plug-and-play voice solution that catapults your company ahead of the competition while saving you a significant amount on your monthly phone bills along with other key advantages, including:

• Reduce your phone bills up to 80% and more
• Implementation is cost-effective, quicker, and easier – be up and running in 15 minutes
• No major upfront expenditure on phone equipment
• Avoid having your phone system become obsolete
• Enjoy do-it-yourself simplicity – it’s as easy to use as email
• Scale your phone system with your growing business, quickly and inexpensively
• Unify geographically-dispersed office and employees for increased efficiency
• No IT consultants to pay and no phone equipment in the closet to manage

Voice-over-IP Service Monitoring
Today, many businesses have been introduced to the new, feature-rich Voice-over-IP (VoIP) telephone systems, which require a guaranteed quality of service and stability of your network. Our VoIP Service Monitoring is designed to provide a view into the operations of onpremise VoIP switches and infrastructure to provide a first line of defense for these business critical systems, including:

• Remote monitoring of key points of failure for availability and performance
• Preventive maintenance
• Initial troubleshooting
• Root cause identification
• Liaison with vendor/provider support organizations

No business is going to unplug their legacy phone system to have their new system work like most networks do, irrespective of the benefits of unified communications.

Multi-function Printer Monitoring
For most small and medium businesses, printing, copying and faxing remains a necessary business function to operate. Today, these functions have morphed into a device called multi-function printers (MFP) which are connected to your network and should operate in a low-maintenance fashion and be remotely manageable. Our MFP Monitoring service provides you with the capability to make the low-maintenance promise a reality through proactive service automation, including:

• Remote monitoring of key points of failure for network availability.
• Consumables monitoring - toner, maintenance kits.
• Meter reading.
• Error codes - initial troubleshooting, network print status.
• Laison with vendor/provider support organizations.

 

Take our Utility Meter Reading business-technology assessment and quickly determine what you are actually spending on technology and how you are utilizing your investment.

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